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Service & Support

Pre Sale Service

Quick response
You can contact us by online talking, giving a message or e-mail, calling, etc. we will give you the fastest answer for your needs and make the appropriate purchasing instructions.


Visit the CamelWay Machinery
We welcome you to visit our production workshop and R & D center. We would like to provide you with all the convenience to visit our company. We will arrange special staff to accompany you and answer all questions for you.

Sale Service

Analysis your requirements
Know about yourneeds in detail, if you need, we will send professional engineers to the project site for investigation, according to local conditions, to help youanalysis the questions that equipment covers area, spatial planning and so on. Of course, these are free.
Design the plan
According to the demand of capacity, raw material and investment cost budget, our senior engineer team will will tailor the most suitable, economical and perfect design plan to ensure the maximum profit of customers.

Sale Service

Utilizing our unique knowledge and professional services experience, we provide optimum service solutions worldwide. This helps you sustain and improve the performance and cost efficiency of your plant throughout its complete life cycle.

Host Maintenance
within 12 months from the date of shipment, we provide free hosting service.
Accessories / wearing parts supply
we promise that any parts and wearing parts will be supplied for at least 20 years.
Installation instruction
provide free installation guidance according to the contract, guide the installation and debugging of the equipment, and ensure the equipment running smoothly.
Free training
provide free equipment operation training for your company to ensure the safety and stable operation of equipment..

Case

  • HZS50 Concrete Batching Plant in Nairobi, KenyaHZS50 Concrete Batching Plant in Kenya

    May 7, 2012, Kenya customers visited CamelWay. They met with the president of our company and discussed many issues concerning cooperation between enterprises. Then the Kenya clients also visited our factory....

  • HZS35 Concrete Batching Plant in Bangkok, ThailandHZS35 Concrete Batching Plant in Thailand

    Our customer bought a set of HZS35 concrete batching plant. Meanwhile, CamelWay sets the control center of HZS35 concrete batching plant considering operators need to work for a long time during the production process....

  • Camelway Vertical Shaft Impact Sand Maker in Guizhou,Camelway Sand Making MachineCamelway Vertical Shaft Impact Sand Maker in Guizhou, China

    In 2016, after a multidimensional comparison to the stone crushing and sand making machinery manufacturers, Mr. Zhao decided to purchase the whole set of Vertical Shaft Impact Crusher with the capacity 100T/H to produce high quality manufactured sand and...

  • Camelway Twin HZS90 Concrete Plants in Shaanxi Bao-Ping Highway, ChinaCamelway Twin HZS90 Concrete Plants in Bao-Ping Highway, China

    In early October 2017, the installation and commissioning work of the twin HZS90 concrete batch plants offered by Camelway Machinery for Jiangxi Yichun Road Construction Group has been finished....

  • Ready Mix Concrete plant in Nigeria,Concrete Batching Plant in AfricaReady Mix Concrete plant in Nigeria

    Having fully taking Kolawole ’s practical requirements and his investment budget into consideration, our sales manager sent Camelway HZS60 concrete batching plant details to Kolawole....