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Service & Support

Pre Sale Service

Quick response
You can contact us by online talking, sending messages or e-mail, calling, etc. We will response you ASAP, giving the appropriate purchasing instructions.


Visit the CamelWay Machinery
We welcome you to visit our production workshop and R & D center. We would like to provide you with all the convenience to visit our company. We will arrange special staff to accompany you and answer all questions for you.

Sale Service

Analysis your requirements
Know about yourneeds in detail, if you need, we will send professional engineers to the project site for investigation, according to local conditions, to help youanalysis the questions that equipment covers area, spatial planning and so on. Of course, these are free.
Design the plan
According to the demand of capacity, raw material and investment cost budget, our senior engineer team will will tailor the most suitable, economical and perfect design plan to ensure the maximum profit of customers.

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Utilizing our unique knowledge and professional services experience, we provide optimum service solutions worldwide. This helps you sustain and improve the performance and cost efficiency of your plant throughout its complete life cycle.

Host Maintenance
within 12 months from the date of shipment, we provide free hosting service.
Accessories / wearing parts supply
we promise that any parts and wearing parts will be supplied for at least 20 years.
Installation instruction
provide free installation guidance according to the contract, guide the installation and debugging of the equipment, and ensure the equipment running smoothly.
Free training
provide free equipment operation training for your company to ensure the safety and stable operation of equipment..

Case

  • HZS180 Concrete Batching Plant in Caracas, VenezuelaHZS180 Concrete Batching Plant in Venezuela

    Adhering to extremely strict safety and stability requirements were a requirement at this project. All of CamelWay machines operate quite well after they were delivered....

  • HZS35 Concrete Batching Plant in Bangkok, ThailandHZS35 Concrete Batching Plant in Thailand

    Our customer bought a set of HZS35 concrete batching plant. Meanwhile, CamelWay sets the control center of HZS35 concrete batching plant considering operators need to work for a long time during the production process....

  • Camelway Concrete Batch Plant,Ready Mix Plants in Kandy, Sri LankaConcrete Batching Plant in Sri Lanka

    Camelway HZS90 concrete batch plant is equipped with the JS1500 twin shaft concrete mixer with the output of 90m³ per hour. It adopts fully automatic control system...

  • Basalt Crushing Plant for Aggregate in YunnanBasalt Crushing Plant for Aggregate in Yunnan

    GuiYang Shisha is a new company established in 2014, Main business is sale aggregate and manufactured sand, in 2016, They plan to invest in a new aggregate crushing plant...

  • HZS50 Concrete Batching Plant in Nairobi, KenyaHZS50 Concrete Batching Plant in Kenya

    May 7, 2012, Kenya customers visited CamelWay. They met with the president of our company and discussed many issues concerning cooperation between enterprises. Then the Kenya clients also visited our factory....